Rackin Reviews (“we,” “us,” or “our”) respects your privacy and is committed to protecting your information. This Privacy Policy explains how we collect, use, and safeguard personal information when you use our website and review-request services.
1. What Information Is Collected
We may collect the following information:
Information You Provide Directly
Name
Email address
Phone number
Business name
Customer contact information provided by clients for review requests
Any information submitted through contact forms or account registration
Automatically Collected Information
IP address
Browser type and device information
Pages visited and time spent on site
Cookies and tracking data
2. How User Data Is Used
We use collected information to:
Provide and operate review-request services
Send SMS and email review invitations on behalf of our clients
Respond to inquiries and provide customer support
Improve website functionality and user experience
Maintain security and prevent fraud
Comply with legal obligations
We do not sell personal information.
3. SMS Opt-In Details
Rackin Reviews sends SMS messages for review requests and related communications only to individuals who have provided proper consent through compliant opt-in methods.
Message frequency may vary. Message and data rates may apply. Recipients can opt out at any time by replying STOP or request assistance by replying HELP.
Phone numbers collected for SMS communications are used solely for delivering review-related messages on behalf of participating businesses.
4. Cookie & Tracking Practices
We use cookies and similar technologies to:
Enable essential website functionality
Analyze traffic and usage trends
Improve performance and user experience
Users may disable cookies in their browser settings; however, some website features may not function properly if cookies are disabled.
5. Data Security and Handling
We implement reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, loss, misuse, or alteration.
While we strive to protect data, no online system can guarantee absolute security.
6. User Rights
Depending on your jurisdiction (including California residents under CCPA/CPRA), you may have the right to:
Request access to your personal data
Request correction or deletion of your information
Opt out of certain data processing practices
Receive a copy of your data
Requests may be submitted using the contact information below.
7. Mobile Information Sharing Statement
Rackin Reviews does not sell, rent, or share mobile phone numbers or SMS consent information with third parties for marketing or promotional purposes.
Mobile information is used solely to provide review-related communications and necessary service functionality.
Contact Information
Rackin Reviews 11 Vernon Newport Coast, CA 92657 United States
